Commissions are calculated, billed and, if appropriate, reversed as follows.
  1. We immediately calculate the commission as soon as an order is generated because either a buyer placed an order, an auction ended an winners were determined, or the vendor accepted an offer made by a buyer (or the buyer accepted a vendor's counter-offer.

  2. If a sale is not completed for whatever reason the vendor can contact our Customer Service department, explain the situation and request that we indicate that the sale failed and reverse the commission.

  3. We process all accumulated commission transaction each month, e-mail a Commission Statement to the vendor, and bill the total amount owed to the account selected by the vendor.

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