The Upgrade Request Form requires user to specify their user name, password and email address to access the Upgrade Form in order to upgrade or downgrade their paid Access Level. When they submit the form, one of the following will occur:
  1. If the user record can not be found or not all 3 field values match those of the user record, the user will be told No Match and asked to try again or use our Register or Forgot Your Password forms.

  2. If the user record is found but the user's access had been blocked the user will be informed and asked to Contact Us.

  3. Otherwise the Upgrade Form will display.

If you can't find the answer to your question on this help page, please visit our Help Page Menu (perhaps your question better relates to another page) or use the Contact Us link below to email your question to us.

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